FAQs

Everything you need to know before purchasing an Alive & Well(ish) program. Can’t find an answer or need additional support? Get in touch →

How do I access my course after purchase?

Once your purchase is complete, you will receive access to your course through your account dashboard. Simply sign in using the email address you used at checkout to access your purchased courses and course materials.

Course access is typically three months unless otherwise noted in the course description.

What is your refund policy?

All purchases are final. Because our courses and downloadable materials are delivered digitally and accessible immediately upon purchase, we do not offer refunds, returns, or exchanges.

Please review the Alive & Well(ish) Program Terms before purchasing. By completing your purchase, you agree to the Program Terms, Terms of Use, Privacy Policy, and Code of Conduct.

How do I know if a course offers continuing education (CE) credit?

Courses that have been approved for continuing education credit will clearly display the applicable CE designation on the course description page. If a course does not specifically state that CE credit is available, it should be considered a non-CE course.

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